Incubeta
Ogilvy
National Geographic
Disney
DMA
Oracle
atcore
Airtasker
Built on experience

Proven by results.

150+

Lifecycle and CRM specialists

500+

Campaigns managed monthly

50+

MAP and ESP platforms

99%

Campaign accuracy rate

The real challenges of modern lifecycle marketing

Why a good platform alone is not enough

What is lifecycle marketing?

Marketing that follows your customer, not just the campaign

Lifecycle marketing delivers the right message, on the right channel, at the right stage from first discovery to loyal advocacy.

Rather than batch-and-blast, it uses behavioural data and automation to drive retention, repeat purchase and long-term revenue.

Awareness

Welcome journeys and first-touch engagement

Consideration

Nurture sequences and behavioural triggers

Conversion

Abandoned cart, checkout nudges and promo flows

Retention

Loyalty, upsell and repeat purchase programmes

Advocacy

Referral, review and reactivation campaigns
Our lifecycle marketing services

Everything across the customer journey

01.

Email marketing

Strategy, design, development and management across all major ESPs.

02.

SMS and push notifications

High-intent messaging that complements email at critical journey moments.

03.

Marketing automation

Trigger-based journeys and behavioural workflows that run automatically.

04.

Audience segmentation

RFM modelling, behavioural segmentation and predictive audiences.

05.

Lifecycle strategy and consulting

Full lifecycle audit, journey mapping and a CLV roadmap.

06.

Reporting and optimisation

Performance reporting, A/B testing and continuous optimisation.

Platform expertise

We work across every major MAP and ESP

We bring deep expertise across 50+ marketing automation platforms so your lifecycle strategy is not limited by the tool.

50+ more

Every customer deserves a reason to stay. Are you giving one?

Our approach

A proven 6-step lifecycle 
marketing playbook

01.

Discovery

Audit your strategy, segmentation, platform usage and gaps.

02.

Strategy

Channel strategy and journey map aligned to segments and revenue goals.

03.

Setup and configuration

Platform config, data integrations and automation workflows built and tested.

04.

Content and creative

Email design, copy, SMS and in-app on-brand and optimized for conversion.

05.

Launch and monitor

Campaigns go live with real-time monitoring and deliverability checks.

06.

Optimize and scale

A/B testing and iterative improvements that compound results over time.

Lifecycle marketing in action

Results we are proud of

600+ automated journeys launched for DodgeMiami in Salesforce Marketing Cloud

DodgeMiami needed to scale their SFMC automation significantly. Mavlers built and launched over 600 automated journeys, transforming their lifecycle reach and dramatically increasing customer engagement across channels.

Scalable SFMC and CRM ecosystem built for an enterprise B2B travel platform

An enterprise B2B travel technology marketplace needed their SFMC and CRM to work as one. Mavlers delivered a fully integrated ecosystem through a dedicated team model, enabling unified lifecycle signals, accurate reporting and scalable automation across international markets.

Data stabilisation and deliverability transformation for Acima on SFMC

Acima, a leading lease-to-own provider, faced unstructured subscriber data and deliverability issues that were limiting their SFMC performance. Mavlers restructured their data architecture, resolved subscriber key inconsistencies and improved deliverability across their campaign ecosystem.

What lifecycle marketing delivers

Results that compound over time

3x

Higher CLV
vs brands without a lifecycle programme

40%

Lower churn rate
with personalised retention journeys

25%

Revenue from repeat buyers
unlocked through upsell and loyalty flows

42x

Email ROI
average return on email marketing investment

Retention is cheaper than acquisition. Are you investing in it?

Testimonials

Clients say it better.

Mavlers streamlined the client’s QA process, reducing errors & improving turnaround times. Their responsive team consistently delivered quality work & support throughout the engagement.

Emma Lynch
Ashley Holden

Sr Manager, Lifecycle Marketing,
Designer Apparel Rental Co.

As an Agency of Relationships, we see the importance of email marketing in cultivating and sustaining relationships between our clients and their audiences. Mavlers helps us do just this with the utmost quality, speed to market, and efficiency. We value our partnership.

Doug Lunne
Doug Lunne

Founder and President,
Lunne

Frequently Answered Questions

Everything about our lifecycle marketing services

What is the difference between lifecycle marketing and email marketing?

Email marketing is a channel. Lifecycle marketing is the strategy that spans every channel β€” email, SMS, push, in-app β€” using behavioural data to deliver the right message at the right stage.

Which platforms do you work with?

50+ MAPs and ESPs including Salesforce Marketing Cloud, HubSpot, Klaviyo, Braze, Marketo, Mailchimp, ActiveCampaign, Iterable, Pardot, Customer.io and Drip. Platform-agnostic, strategy-first.

Do you handle the full campaign including strategy, design and build?

Yes. Strategy and journey mapping, copywriting, email design, HTML development, automation build, QA, deployment and performance reporting. Bring us in at any stage or hand over the entire programme.

How long before we see results from lifecycle marketing?

Triggered journeys like welcome series and abandoned carts can drive results from week one. Retention programmes build meaningful impact over 3-6 months as behavioural data accumulates.

Can you manage our lifecycle marketing on an ongoing basis?

Yes. Ongoing retainer engagements where Mavlers acts as your extended lifecycle team - running campaigns, optimizing journeys, building new flows and providing monthly reporting.

Do you offer lifecycle marketing as a white label service?

Yes. Full delivery under your agency brand - strategy, design, build, deployment and reporting all in your name.

Turn your customers into repeat buyers.

Lifecycle marketing services across email, SMS, in-app and automation built to retain, upsell and grow CLV.
Capabilities Deck
Mavlers - Capabilities Deck

400+ specialists. One focused deck.

Services, capabilities, how we work, and what makes Mavlers different - built for marketing leaders and in-house teams who want the full picture fast.

Mavlers - Company Deck
PDF Β· 32 slides Β· mavlers.agency

Work emails only - no Gmail, Hotmail, or Yahoo. We don't spam.