Paid media

How Mavlers grew Choosewell's sales 390% year on year with paid search

Project Overview

Organization

Choosewell Pty Ltd, a Melbourne-based health insurance comparison service (70+ advisors)

Industry

Health Insurance / Finance (Comparison Service)

Challenge

High Cost Per Lead on generic finance keywords in a fiercely competitive market

Stack

Google Ads (Search, Display, Remarketing), call extensions, landing pages, A/B testing

Products / Services Used

  • Paid Search
  • Google Ads
  • PPC Management
  • Display and Remarketing
  • Competitor Targeting
  • Landing Page Optimisation
  • A/B Testing

Choosewell Pty Ltd is a Melbourne-based health insurance comparison service with a team of 70+ advisors who help Australians compare and choose the right policies. Competing online against some of Australia's largest and best-known insurance brands, Choosewell needed paid search that generated qualified calls, compare-form submissions, and callback requests at a controllable cost. The early obstacle was clear: generic finance keywords were fiercely contested, pushing Cost Per Lead too high to scale profitably. The brief was to build a paid search program that grew leads and sales year on year while keeping CPL under control.

Performance Insights

Key results for the client

+390%

Sales, year on year

+572%

Lead volume, year on year

3,491

Enquiries and leads in the year

Client Objectives

The challenges the client faced

1.
High CPL on generic keywords

The finance industry's competition for generic paid keywords made Cost Per Lead hard to control.

2.
Competing against giants

Choosewell had to win clicks and calls against some of Australia's largest, best-known insurance brands.

3.
Multiple conversion paths

Success meant driving qualified calls of 10+ seconds, online compare-form submits, and callback requests, not just clicks.

4.
Cost control while scaling

Lead volume had to grow without CPL rising in step.

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Mavlers Strategy

How we grew leads and sales while controlling CPL

1.
Built on AdWords best practices

Launched with generic and brand search plus display and remarketing to start generating conversions.

2.
Pivoted to competitor targeting

Targeted competitor terms within Google's trademark and advertising policies, generating conversions at a lower CPL.

3.
Timed campaigns to demand

'End of financial year' campaigns drove strong CPL and brand awareness during peak insurance buying.

4.
Scaled with 'Funds' campaigns

An increased-budget 'Funds' campaign drove a sharp rise in conversions; hospital and dentist keyword tests lifted brand reach even where CPL was weaker.

5.
Optimized continuously

Ongoing A/B testing cut CPC, lifted CTR and conversions, and new offer ads generated additional leads.

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Results

What the client achieved

‍

Mavlers' organized approach to planning and execution has allowed us to compete online with some of Australia's largest and well-known brands. Our lead volume has increased by 572%, and sales have increased by more than 390% over the same period year on year. I'm extremely satisfied with the outcomes and milestones produced so far.

Sandra Field
Chris Giovine

Digital Marketing Manager, Choosewell Health Insurance

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