Every HR question, answered in Google Chat.
n8n, OpenAI GPT and Google Chat wired together. The assistant answers employee policy questions instantly from your existing HR docs, with a clean handoff to a live HR person when it matters.
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Across every use case, the 2 to 3 hours a day spent on repetitive questions, handedback to your team.
Reduction in repetitive HR queries
Average employee response time
Always-available HR self-service
Single source of truth, all policies
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Used by HR teams with frequent hiring and growing companies.
The first two weeks of every new hire generate the same flood of policy questions. The assistant takes the load so HR focuses on the welcome experience, not the FAQs.
Answers new-hire questions on policies, IT and benefits
Absorbs peak onboarding volumes without HR overload
Operates 24/7 across time zones for distributed teams
Routes anything complex straight to a live HR person
Used by every employee, every team.
"How much vacation do I have left?" "What's our parental leave?" These are the highest-volume HR questions. The assistant answers instantly from your existing leave docs.
Answers vacation, sick, parental and bereavement leave questions
Pulls from your existing leave documentation
Same answer regardless of who asks or when
Flags unusual leave scenarios for human review
Used during open enrollment and year-round.
Benefits questions spike around open enrollment and never fully stop. The assistant handles the routine ones so HR focuses on the complex eligibility cases.
Answers health insurance, retirement and perks questions
Pulls from existing benefits documentation
Handles open enrollment volume without overwhelming HR
Escalates personal eligibility cases to human HR
Used by every employee and IT teams.
Half of "HR questions" are actually IT procedure questions: tool access, password resets, equipment requests. The assistant covers both so neither team is interrupted.
Answers tool access, password and equipment questions
Pulls from IT procedure docs alongside HR policies
Frees both HR and IT to focus on real work
Routes security-sensitive issues to the right team
Used by every employee with questions about workplace rules.
Compliance questions need consistent, accurate answers, but they're scattered across Confluence and PDFs. The assistant gives every employee the same answer from the same source.
Answers code of conduct, expense and compliance questions
Pulls from your existing policy documentation
Same answer for every employee, every time
Escalates sensitive compliance matters to HR
Used by people managers and team leads.
Managers have their own HR questions about hiring, performance reviews and comp bands. The assistant handles the documentation lookups so HR partners focus on nuanced conversations.
Answers manager-facing HR and policy questions
Handles process and documentation lookups
Frees HR partners for strategic conversations
Routes sensitive personnel matters to a human
Whatever the question, this shows up differently from pinging your HR partner in chat.
Lives in Google Chat. No new tool to learn or adopt.
Proven components, assembled into one always-on HR knowledge agent.
Map your existing HR, IT and policy documents.
Index your docs into the assistant's source.
Wire the bot into your employees' workspace.
Define when human HR takes over.
Validate accuracy with real questions first.
Launch and monitor performance.
Some HR motions are built for it from day one. Others aren't, yet. Here's a quick read.
The six scenarios on this page are the most common, but the same pattern (instant answers from your existing docs, with human handoff) applies anywhere employees would otherwise ping a person for a policy answer. Tell us about your HR motion and we'll show whether it fits.
During setup we connect the assistant to your existing HR, IT and policy documents wherever they live (Drive, Confluence, email). The AI retrieves answers from that source material at chat time, so what it says is grounded in your real policies, not a generic LLM response.
Answers are pulled from your own docs, so accuracy reflects what's in them. We build in escalation rules for anything ambiguous, sensitive or out of scope, routing those questions straight to a human HR person with full context.
It's built around Google Chat today. The same n8n, GPT and knowledge base stack can be wired into Slack or Microsoft Teams via their APIs as a separate piece of work.
These are exactly what the escalation logic is for. Anything involving personal eligibility, complaints, performance issues or other sensitive topics goes straight to a live HR person, with the conversation context attached.
The automation layer that connects Google Chat, the knowledge base, and your policy docs. OpenAI usage costs sit alongside that and scale with how many questions employees ask.
Tell us where HR loses the most time today, and we'll show you what an always-on assistant would handle.
Our team will review it and get back to you shortly.
